
Helix Recruitment Limited
3 Town House Garden
Market Street
HAILSHAM
East Sussex
BN27 2AE
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+44 (0)1323 44 54 64
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+44 (0)1323 44 08 14
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This division of one of the world's most successful technology companies, provides custom solutions for automated life science research including novel instrumentation eg liquid handling/robotics and laser scanning assay systems.
Taking responsibilty for a range of specialist products, you will provide on-site and remote technical support to customers. You’ll prepare and update all support related documentation (training & user manuals etc.) and feedback information to developers re: bug fixes, new feature requests etc.) and be involved with testing software patches and updates. As well as installation procedures prior to product release to customers. An important part of the role is to organise training for customers.
To be effective you’ll need a very broad working knowledge of electromechanical systems and products and previous knowledge from working with automated laboratory equipment would be very beneficial. A high degree of PC literacy is essential, as is experience of working with bespoke product applications.
An excellent package is on offer with company support and career development.
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Tags: Research Laboratory, Field Engineering, Clinical Laboratory, Engineering Support
Please note that Helix is a Recruitment Agency and will need to ask candidates if they have a right to work in the UK.
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